Close Ribbon

Warranty Information

General Warranty

Updated 7/22/21

(excluding certain products-see other warranties below)

Scope of Warranty

5.11, Inc. ("5.11") warrants each product sold by 5.11 or its authorized dealers ("Product") to be free of defects in materials or workmanship for as long as you own the Product, or for the maximum period allowed by the laws of your jurisdiction, if less.

Exclusions from Coverage

Excluded from coverage under this warranty are the following:

  • Products purchased other than from 5.11 or from an authorized 5.11 dealer.
  • Damage resulting from abuse or misuse.
  • Damage resulting from extended wear and tear.
  • Damage resulting from tampering or a customer modification.
  • Damage resulting from exposure to a caustic substance.
  • Consequential, incidental, indirect, punitive, exemplary, and/or special damages (although some states in the United States do not allow the exclusion or limitation of consequential or incidental damages, so this exclusion might not apply to you).

This warranty is the exclusive warranty provided by 5.11 relating to the Product and, to the maximum extent permitted by law, 5.11 disclaims all other express or implied warranties.

State and International Laws

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state in the United States and in other countries.

TIMEPIECE WARRANTY

Scope of Timepiece Warranty

5.11, Inc. ("5.11") warrants each timepiece sold by 5.11 or its authorized dealers ("Product") to be free of defects in materials or workmanship for two years, or for the maximum period allowed by the laws of your jurisdiction, if less.

Exclusions from Coverage

Excluded from coverage under this warranty are the following:

  • Products purchased other than from 5.11 or from an authorized 5.11 dealer.
  • Damage resulting from abuse or misuse.
  • Damage resulting from extended wear and tear.
  • Damage resulting from opening, tampering, or a customer modification.
  • Damage resulting from attempted service or repairs by an unauthorized service provider.
  • Wrist bands, stem, crystals, crown, and battery replacement are not covered under warranty.
  • Damage resulting from exposure to a caustic substance.
  • Consequential, incidental, indirect, punitive, exemplary, and/or special damages (although some states in the United States do not allow the exclusion or limitation of consequential or incidental damages, so this exclusion might not apply to you).

This warranty is the exclusive warranty provided by 5.11 relating to the Product and, to the maximum extent permitted by law, 5.11 disclaims all other express or implied warranties.

State and International Laws

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state in the United States and in other countries.

Station Wear, Wildland, and Fire-Resistant Apparel Warranty

Scope of Warranty

5.11, Inc. ("5.11") warrants its fire fighting and fire-resistant garments and apparel ("Product") to be free from workmanship and material defects for the useful life of the Products when used by appropriately trained personnel following acceptable fire fighting or emergency services procedures and when the garments' warning, use, and care instructions are followed.

For purposes of this warranty, "workmanship and material defects" is defined as defects arising from the manufacturing process, including loose or broken seams, malfunctioning hardware, and flawed fabrics. Defects do not encompass the results of ordinary wear and tear.

In addition, "useful life," for purposes of this warranty, is defined as no more than three years, but may be shorter depending upon the type and frequency of use of the garment. Nonetheless, it is the responsibility of the user and the applicable department or agency to establish its own guidelines and standards for assessing and determining the useful life of its apparel and equipment.

Exclusions from Coverage

Excluded from coverage under this warranty are the following:

  • Products purchased other than from 5.11 or from an authorized 5.11 dealer.
  • Damage resulting from abuse, misuse, or improper care.
  • Damage resulting from extended wear and tear.
  • Damage resulting from tampering or a customer modification; and
  • Consequential, incidental, indirect, punitive, exemplary, and/or special damages (although some states in the United States do not allow the exclusion or limitation of consequential or incidental damages, so this exclusion might not apply to you).

This warranty is the exclusive warranty provided by 5.11 relating to the Product and, to the maximum extent permitted by law, 5.11 disclaims all other express or implied warranties, including without limitation warranties of merchantability and/or fitness for a particular purpose.

State and International Laws

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state in the United States and in other countries.

Continue Shopping
Need Help?

Email Customer Support
or call us at (866) 451-1726

Guaranteed Returns

100% Satisfaction Guarantee for 45 days
Our Return Policy

Free Ground US Shipping On All Orders $35 Or More